A classic example of insensitive bureaucracy

Here is a classic example of bureaucratic insensitiveness that murders the spirit of creativity, as if all wisdom of the world rests only in the hands of the governing class, in the babus of the sanctioning departments. Here is a curious letter supposed to be from a government office; what it reveals are the repulsive layers that have got formed around us, our soul wrapped in them. The letter has come as an e-mail which is in wide circulation. Without going into its authenticity, it is reproduced here exactly as it came. Even if we assume for a moment that it is a made-up letter, we could still pick it for a certain discussion in the context of the theme with which we are engaged; it does bring out the state of the affairs pretty tellingly. Here it is:

 

Government of India

Ministry of Human Resources Development

Department of Culture

Films Division

New Films Subdivision

 

No. B1452/234/2003 Dt. 23.12.07


To:
Shri. B. R. Chopra,

Film Director,

Mumbai

 

 

Ref: Film story submitted by you, regarding financing of films by Govt of India; Your letter dt. 2.12.90


The undersigned is directed to refer the aforementioned letter and state that the Government (GOI) has examined your proposal for financing a film called ‘Mahabharat’. The VHLC (Very High Level Committee) constituted for this purpose has been in consultation with the Human Rights Commission, National Commission for Women and Labour Commission, in addition to various Ministries and State Governments, and have formed definitive opinions about the script. Their observations are as below:


1. In the script submitted by you it is shown that there were two sets of cousins, namely, the 'Kauravas', numbering one hundred, and the 'Pandavas', numbering five or six. The Ministry of Health and Family Welfare has pointed out that these numbers are high, well above the norm prescribed for families by them. It is brought to your kind attention that when the Government is spending massive amounts for promoting Family Planning in due earnest, this indiscretion will send erroneous signals to the general public. Therefore, it is strongly recommended that there may be only three 'Kauravas' and one 'Pandava'.


2. The Ministry of Parliamentary Affairs has raised an issue whether it is suitable to depict kings and emperors in this democratic age. Therefore, it is suggested that the 'Kauravas' may please be depicted as Honourable Members of Parliament (Lok Sabha) and the 'Pandava' may please be depicted as Honourable Member of Parliament (Rajya Sabha). The ending of the film shows the victory of the said 'Pandavas' over the said 'Kauravas'. The ending may be suitably modified so none of the Honourable Members of Parliament is shown as being inferior to other Honourable Members of Parliament.


3. The Ministry of Science and Technology has observed that the manner of birth of 'Kauravas' is suggestive of human cloning, a technology banned in India. This may be changed to normal birth.


4. The National Commission for Women has objected that the father of 'Pandavas', one Sri 'Pandu', is depicted as bigamous, and also there is only one wife for the 'Pandavas' in common. Therefore suitable changes may be made in the said script so that the said Sri 'Pandu' is not depicted as bigamous. However, with the reduction in number of 'Pandavas' as suggested above, the issue of polyandry can be addressed without further trouble.

5. The Commission for the Physically Challenged has observed that the portrayal of the visually impaired character 'Dhritarashtra' is derogatory. Therefore the said character may not be shown as visually impaired.


6. The Department of Women and Child Development have highlighted that the public disrobing of one female character called 'Draupadi' is objectionable and derogatory to women in general. Further the Home Ministry anticipates that depiction of such scenes may create law and order problem and at the same time invite strong protests from the different women forums. Such scenes may also invite penal action under SITA (Suppression of Immoral Traffic Act), therefore they may be avoided and deleted from the film.


7. It is felt that showing the 'Pandava' and the 'Kauravas' as gamblers will be anti-social and counter-productive as it might encourage gambling. Therefore, the said 'Pandavas' and 'Kauravas' may be shown to have engaged in horse racing or cricket. (Hon. Supreme Court has held horse racing and cricket not to be gambling).


8. The 'Pandavas' are shown as working in the King 'Virat's employment without receiving any salary. According to the Human Rights Commission, this amounts to bonded labour and may attract provisions of The Bonded Labour System (Abolition) Act, 1976. This may be corrected at once.


9. In the ensuing war, one character by name Sri 'Abhimanyu' has been shown as fighting. The National Labour Commission has observed that, war being a hazardous industry, and the said character being 16 years old, this depiction will be construed as a case of child labour. Also there is no record of his being paid any compensation. This may also be deemed to be violatory of the provisions of The Child Labour (Prohibition and Regulation) Act, 1986 and Minimum Wages Act, 1948. Such references in the film may be removed.


10. The character Sri 'Krishna' has been depicted as wearing a peacock feather. The peacock is our National Bird and wearing dresses made from peacock feather is an offence under the Wild Life Protection Act, 1972. This may not be depicted


11. Smt. Maneka Gandhi has raised very serious objection against using any elephants or horses in war scenes, since there is every scope for mistreatment and injury to the said animals. The provisions of the Prevention of Cruelty to Animals Act, 1890 and Prevention of Cruelty to Animals (Amendment) Act, 1960 would be applicable in the instant case. Suitable changes may be made in the script to address the objections raised.


12. In pursuance of the Memorandum of Ministry of Finance regarding austerity measures, it is informed that in the battlefield sequences, only ten soldiers may be allowed for each side. Also, all the characters may be shown to have obtained a valid licence under the Arms Act, 1959 as well as the Indian Arms Act, 1878.


You may have observed already that none of these observations attempt to curb artistic freedom or ingenuity in conformity with avowed GOI policy. You are therefore requested to modify your otherwise meritorious script along the aforementioned lines and resubmit it (notarised triplicate) to the undersigned at the earliest for the Government's consideration in due course.


Sd/-
Under Secretary


The Macaulay stamp of mental slavery is distinct and complete on it; he wanted to give English education to Indians to produce clerks, not to educate them, and he succeeded well in his enterprise. Not too long ago we had another absurdity, why laptops should not be given to the students in the schools, showing continuance of the colonial mind-set in the central school seated in New Delhi. And imagine brazenness of the politicised reservations! The conundrum is of the awakened India in strange contrast with the India fallen disreputably in many ways and gone astray in the manner of a soul-lost sleep-walker of the dark night of tamas. The problem is yet deeper. If bureaucracy is a heart made of log and a mind of clay, and if the political leadership walks around like the famous ‘headless chickens’, then we have the colonial past to blame for it. But the greater tragedy is, similar things pervade in our religious and spiritual institutions. Will it not be disheartening, rather despicable, if they get caught in the clutches of lawsuit and litigation, which could be for right reasons or could be wrong reasons, all in the name of promotion of ethics and morality and values of the aspiring and manifesting spirit? The institutional soul gets buried beneath the incompetence of the powers that be, and there is the decline, glāni, which only becomes the first crumbling sign of decay and disappearance. This is not a very pleasing scenario and should be a matter of concern.

 

The remedy lies in awakened souls who are willing to make sacrifices for the cause. Those who have some perception and the sense of spiritual responsibility are perhaps the ones who can bring about a change. A harmonious collective organization is the necessary condition if higher powers have to enter into the scheme of things. Our earnest optimism can only be for the birth of another Vivekananda, a Vivekananda who combines the best of the past and the future, who gives us the best of the east and the west, whose heart in the Adwaitic oneness integrates all that is charged with the spiritual, of the spaceless and the timeless in operative space-time dimensionality. That is the silent prayer we must offer to the Giver of all Gifts and in it alone is the certitude of our hopes materialising. Vivekananda gave the call to India to awake and arise from the slumber of ages, Prabhuddha Bharata; the new call has to be: Live, O India, in the richness of your Soul. To live in it is to fulfil itself in its spiritual destiny, in the possibilities of the manifesting spirit, is to let the spirit express itself in growing integrality of its authentic character, in the aspect of manifestation of its soul-nature, its intrinsic swabhāva. The same holds good for all the nation-souls .

 

Apropos of the kind of bureaucratic responses that normally one experiences in the Indian system, as exemplified by the letter just quoted, we could have a comment as follows: “This letter must be a joke, correct? If this is a real letter, I can only hope that it's seen now, several years later, for the absurdity that it was. It sounds to me like a relic from the worst excesses of a supposedly democratic bureaucracy that succeeds only in inspiring visions for it being replaced as soon as possible by an enlightened autocracy.” This is a remark an American friend passed when I had forwarded the e-mail to him. I had replied: “I’ll be greatly relieved if it is a joke, although on checking I found it coming from a seemingly reliable source. It will be good if someone can pick it up under the Right-to-Information Act. I’m interested to know who the members of the ‘Very High Level Committee’ were. That will be a much wider reflection on the way the élite think and do things. Yet, the joke has an element of truth in it, depicting how bureaucracy can be insensitive and headless. I always tell a perceptive management friend of mine, an expert and author, that his tools of management become blunt, in fact dysfunctional, when it comes to dealing with a government set-up, that he might not be able to motivate people working, for instance, in Human Resources or Revenue Departments. I don’t think there is any aspect of ‘democratic’ in it; it is just the thoughtless tamas or inertia of the society which comes out most prominently in a protected environment. In it also breeds demeaning corruption.”

 

Do we expect such an India to cherish visions of spiritual destiny for herself and for the world? Some hope! Let us move on to some other related aspects.


1500 Farmers commit suicide in India

Here is a news item dated 16 April 2009, and there can be nothing painful than that in free India. It only shows the dark and repulsive India of politicians in which we live:

 

More than 1,500 farmers in central India have reportedly committed mass suicide in the wake of crop failure and increasing debt.


The suicides took place in the agricultural state of Chattisgarh, where people mainly depend on seasonal crops, Earth Magazine reported.


Local residents told the magazine that many of the farmers felt that death was the only option in the face of their insurmountable debt.


The state of Chattisgarh was hit by falling water levels and droughts.


"Most of farmers here are indebted and only God can save the ones who do not have a bore well," residents said.


Bharatendu Prakash, from the Organic Farming Association of India, said the farmers fell victim to money lenders who impose their own conditions for lending.

"Farmers' suicides are increasing due to a vicious circle created by money lenders. They lure farmers to take money but when the crops fail, they are left with no option other than death," Prakash said.


At least 10,000 debt-ridden farmers in different parts of the country have committed suicide over the last decade.


A November survey revealed that 125,000 farmers have also taken their own lives as a result of a ruthless drive to use India as a testing ground for genetically modified crops.


The government recently announced a $15 billion waiver of farmer loans; however, the waiver may not help a large number of farmers who have taken loans from private lenders.


The suicide issue was among those that dominated campaigning for the recent general election.


The Belfast Telegraph


But who cares for the poor and the helpless? There is no doubt that suicide by farmers is a complex issue and many socio-economic factors come into play. Also attention can be drawn by journalistic investigations, but it does not really go very far. There are factors national and international which need to be noted, particularly in the context of the Capitalist push towards globalization. Multinationals hire film stars to persuade farmers to buy seed at a much higher rate than they normally pay. And then they must buy pesticides of their specific brand, and the chain gets formed, ultimately enchaining the helpless farmers. Lack of education and understanding is the cause behind all this. “In the end, many choose to take their own lives in a way that is shocking, sad, and ultimately fitting: by drinking Monsanto pesticides.”

 

Here is a farmer’s predicament whose roots belong to the 50 per cent cattle subsidy scheme for small and marginal farmers. “The government had fixed the price of a pair of bullocks at Rs 20,000. But the market price of a single bullock in Karnataka was around Rs 14,000-16,000. That meant Bheemrao was straight away in debt for the uncovered deficit under the programme that was meant to effect a fundamental transformation in his life. And two crop seasons saw him owe the official financial system Rs 30,000.” This year, Bheemrao has sown green gram and black gram in his fields. “Rains have been good and I will be happy if I recover the cost of cultivation,” he says. His wish had better come true, because he has a bigger loan to repay now.

 

And there is another human indignity tied to the whole episode. A young girl or an old man is put to the yoke to plough field because the farmer has sold his cattle to have some money in hand for his daily living.

 

Can there be anything more degrading than this? It is only the enlightened social thinker transcending political considerations who can perhaps to some extent alleviate the situation. Whence shall come he?

 

Distress sale of cattle

Distress sale of cattle is an index of organisational machinery’s failure in the village agricultural operations. “Truckloads of cattle have left this village,” says Maruti Yadavrao Panghate in Devdhari village of Yavatmal. “Many more will go. There is no fodder or water for them.” He has lost major percentage of crop. Bullocks are selling at two-fifth the cost. Monsoon failure hits a people far more vulnerable than they were in other decades. “If the drought gets worse, people won’t keep any cattle at all,” warns Hafizuddin Kabiruddin, one of the 15-odd agents or dalals at the cattle market in Panderkauda. “I have not seen this kind of situation and I’ve been 25 years in the trade. And mind you most of the sales are taking place directly at the village rather than at our cattle market. The trucks just pick them from the villages and move across the Andhra border to Adilabad.” There, they go to the abattoirs. At the end of two hours of explaining the trade and its present situation to us, Hafizuddin reveals that he too has been hit. “I’ve had to sell nine head of cattle in the past month.” Quite a few of those from premium breeds. He has lost around Rs.35,000 on those. He did not want to sell them, but “where is the fodder?”

 

“Water, too, is a huge problem,” says Amol Srirami whose family owns a well-known lassi shop in Panderkauda town. He and his brother Prashant have sold three of their five buffaloes in just the past eight days.

 

There is also the problem that over years, as in much of the country, the district’s agriculture extension machinery is crippled. At some levels non-existent. “One-third of extension officers’ posts are lying vacant,” says an official. “Then there are so many vacancies in clerical posts as well. So many of those meant to do extension work are pressed into clerical duties. That means even fewer people in the field.”

 

Alcoholism one of the common causes of suicide

If rain-failure drives farmers to suicide, there is the concern of other kind also, family-distress and alcoholism leading to self-killing. A small place like Pondicherry accounts for something like 550 suicides every year. While the all-India rate of suicides was 10.8 per one hundred-thousand population, here the number is roughly fives times of it, about 50. “The incidence of suicides is high among married men—a pattern witnessed across the country,” says a report. “One of the common causes of suicide was alcoholism. Alcoholism not only affects the individual but also has an impact on family members. Suicidal tendencies indicate the end-stage of untreated depression. Those with such symptoms usually convey their feelings of dejection to the family members and others. Intervention is vital during this period. Increased awareness, early and appropriate intervention, counselling coupled with medication to treat persons with depression are important,” but one does not know who is going to do it. Social tragedy is complex and if a healthy society has to be the basis of true progress, all these complexities will have to be taken care of in one way or the other. And then there is another amusing situation which can be typified by the artificiality of life we seem to be adapting. To be à la mode is taken to be sign of progress and for those who are after it social disparities do not count. Let us take an example.

 

KFC outlets in India

In contrast to this situation plight of the poor and the depressed, what do we have in India—government sanctioning outlets for KFC in major cities! That seems to be a terrible self-inflicted contradiction which should cause heart-rending anguish to a genuine Gandhian. A few years ago the news was that the American multinational KFC received permission to open 30 new outlets across the country. It chose Bangalore as its launch pad because the city had a substantial upper middle class population, with a trend of families eating out. Also, it was considered India's fast growing metropolis in the 1990s. The Bangalore outlet was opened in June 1995. Apart from Bangalore, PepsiCo planned to open 60 KFC and Pizza Hut outlets in the country over the next seven years. Every day more than eight million customers are served around the world by KFC, with eleven thousand restaurants in eighty countries.

 

Here is a Wikipedia note about the secret recipe of the KFC signed by its founder Colonel Harland Sanders in 1952:

 

The Colonel's secret flavor recipe of 11 herbs and spices that creates the famous "finger lickin' good" chicken remains a trade secret. Portions of the secret spice mix are made at different locations in the United States, and the only complete, handwritten copy of the recipe is kept in a vault in corporate headquarters. On September 9, 2008, the one complete copy was temporarily moved to an undisclosed location under extremely tight security while KFC revamped the security at its headquarters. Before the move, KFC disclosed the following details about the recipe and its security arrangements:

·    The recipe, which includes exact amounts of each component, is written in pencil on a single sheet of notebook paper and signed by Sanders.

·    The recipe was locked in a filing cabinet with two separate combination locks. The cabinet also included vials of each of the 11 herbs and spices used.

·    Only two executives had access to the recipe at any one time. KFC refuses to disclose the names and titles of either executive.

·    One of the two executives said that no one had come close to guessing the contents of the secret recipe, and added that the actual recipe would include some surprises.

 

But there are ethical issues and there are issues also related to the Prevention of Food Adulteration Act with high level of monosodium glutamate present in the product. KFC got embroiled in various controversies even before it started full-fledged business in India. But is this what we want in India just because the ITians have developed their own culture, their strength being production of wealth or getting outsourcing jobs? Could there not be a greater psychological integration to see social and economic aspects in the fullness of the national development? Or do we simply say that there is something rotten in the state of Denmark and leave things for time to sort them out? We live in a world of shameful paradox. What about malnutrition of children in India?

 

A shameful paradox

Despite decades of intervention, child malnutrition remains a shameful paradox in an India that aspires to occupy a larger global economic space. As a recent report in this newspaper revealed, “severe malnutrition” claimed the lives of over 450 children under the age of six in Madhya Pradesh since May 2008, reflecting the State government’s abdication of a basic duty. This is also symptomatic of a chronic social failing: the inability of governments to put deprivation issues at the centre of economic policy. Decades after planned economic development and targeted interventions, India has not achieved acceptable child nutrition levels: 38 per cent of its children aged under five are too short for their age (stunted), 15 per cent are wasted (too thin for their height), and a shocking 43 per cent are underweight, according to the World Health Organisation (WHO) data. The percentage of underweight children in other developing countries such as Brazil (four per cent) and China (six per cent) makes it clear that India has to go a long way before it could stake a realistic claim as one of the world’s emerging economic powerhouses. The country also risks the possibility of losing out on its advantage of “demographic dividend,” unless it makes urgent political and administrative interventions.

 

Action is required on two fronts. At a broader level, a nation’s nutritional well-being is directly linked to local food security. The frequent recurrence of the blight of malnutrition, despite an improvement in the food inadequacy status of households — the figure dropped from 4.2 per cent in 1993-94 to 1.9 per cent in 2004-05 — proves the continued validity of Nobel Laureate Amartya Sen’s proposition that food deprivation is the result more of distribution inequalities than the lack of food. Correcting this systemic inadequacy is the larger challenge; but improving the working of the Integrated Child Development Services (ICDS) is something the State governments can do if they had the political will and vision. The World Bank’s 2005 study on the working of the ICDS highlighted three important mismatches: the gap between design and implementation, the neglect of the poorest and the most vulnerable, and the poor quality of services. The National Family Health Survey-3 showed the States that had well-designed health intervention schemes such as immunisation programmes and maternal care fared better. There is much the State governments can do to prevent such shocking relapses into deprivation. Making local administrations accountable is a much-required first step to mainstream development issues into the political agenda.

 

But the question is, can such an assignment be handled by government machinery as if every solution regarding social matters should come from it? Perhaps the fallacy lies in it and we are cherishing it and nurturing it because of our upbringing in a still-persistent colonial set-up. Our minds have not really become free in spite of several decades of freedom. The real freedom has yet to come to us the one sign of which is, that government is the best which governs the least. There has to take place social transformation, transformation not of this brand or that brand, belonging to this ideology or that ideology, but an integral transformation in the healthy harmonious working of the various limbs or characters or aspects of society, in the mould of the manifesting powers of the spirit, of the enduring swabhāva of the individual and the nation. That demands first a certain self-awakening and the perception of values which give greatness and nobility to life. Perhaps this is the only way and there is no other.